In case of a dispute, the consumer can appeal to a Consumer Dispute Resolution Entity:
Lisbon Consumer Conflict Arbitration Center
Rua dos Douradores, 116, 2º 1100-207 Lisboa
T: 218 807 030 | E. [email protected] | W: www.centroarbitragemlisboa.pt
More information at the Consumer Portal: www.consumidor.pt.